How to raise a grievance
- Grievance Officer: Shrey Kumar Soni and Prince Khatri
- Email: kiwi.webai@gmail.com
- Correspondence address: Shahdol, Madhya Pradesh, India - 484001
- Include your account email, workspace name, the issue date, and a concise description of the grievance.
- Where relevant, attach billing references, screenshots, or message identifiers so we can investigate quickly.
Resolution timing
We aim to acknowledge material grievances within 5 business days and resolve them within a commercially reasonable period depending on complexity, payment processor involvement, and legal obligations.